Resume
Work eperience
10 / 2023 -
present
UX Designer / UX Reseracher / CRO Specialist
Kreatik
Enhancing web system for an automotive sector client through qualitative research insights
Led the initiative to expand the company’s service portfolio by introducing and integrating Conversion Rate Optimization (CRO) services, enhancing the company’s value proposition.
Redesigning the information architecture and company website for a client in the tax industry, improving user navigation and overall site performance.
Contributing to pre-sales activities by crafting user-centered design proposals and collaborating on project planning, ensuring that client needs and business goals were aligned from the start,
Working closely with UI designers, developers, marketers, and stakeholders to ensure cohesive project outcomes.
Led the redesign of an e-commerce platform, focusing on usability improvements that contributed to increased conversion rates and a better overall shopping experience.
Designed a comprehensive website and patient portal for a leading healthcare provider, improving accessibility, functionality, and patient engagement.
Planning and conducting workshops with appropriate methods and tools to effectively achieve set goals.
User research, and usability testing to gather insights and iterate on designs, ensuring that the final product exceeded user expectations and business goals.
Enhancing web system for an automotive sector client through qualitative research insights,
led the initiative to expand the company’s service portfolio by introducing and integrating Conversion Rate Optimization (CRO) services, enhancing the company’s value proposition
redesigning the information architecture and company website for a client in the tax industry, improving user navigation and overall site performance
contributing to pre-sales activities by crafting user-centered design proposals and collaborating on project planning, ensuring that client needs and business goals were aligned from the start,
working closely with UI designers, developers, marketers, and stakeholders to ensure cohesive project outcomes,
led the redesign of an e-commerce platform, focusing on usability improvements that contributed to increased conversion rates and a better overall shopping experience.
designed a comprehensive website and patient portal for a leading healthcare provider, improving accessibility, functionality, and patient engagement,
planning and conducting workshops with appropriate methods and tools to effectively achieve set goals,
user research, and usability testing to gather insights and iterate on designs, ensuring that the final product exceeded user expectations and business goals.
10 / 2023 -
present
UX Designer / UX Reseracher
Freelancer (self-employed)
I help companies improve their digital products by combining user-centered research with a strategic, data-informed approach. My work focuses on UX audits, usability testing, and user research to uncover real user needs, pain points, and insights that directly inform product decisions, wireframes, and prototypes.
I facilitate collaborative workshops that align stakeholders early in the process, ensuring both business goals and user needs are addressed from the outset. My approach emphasizes early validation, iterative testing, and developer-friendly design solutions that are clear and efficient.
Key outcomes delivered:
Actionable insights that drive smarter, user-informed product decisions
Reduced product risk through continuous validation
Increased user satisfaction and conversion rates
Efficient, intuitive designs that support business objectives
08 / 2021 -
12 / 2022
UX Designer
GoldenSubmarine / GoldenGrid
Identified key user behavior patterns through research and data analysis to inform design decisions, resulting in smoother, more intuitive user experiences across multiple client platforms.
Contributed to high-stakes tender projects by translating client briefs into UX strategies that balanced user needs with business goals, successfully positioning the company as a strategic design partner.
Improved usability and conversion rates by designing and optimizing e-commerce platforms tailored to user engagement and shopping behavior.
Led internal UX knowledge-sharing initiatives, including webinars and collaborative sessions, to elevate design standards and build cross-team alignment.
Delivered user-centered digital solutions for leading brands such as Skoda, Citibank, BNP Paribas, SuperPharm, Amica, and Wedel, helping clients achieve measurable improvements in digital product performance.
03 / 2019 -
06 / 2019
UX Intern
Young/Skilled
03 / 2019 -
06 / 2019
Marketing B2B Specialist
Grupa Domodi
03 / 2019 -
06 / 2019
PR Specialist
Blockchain24.co
03 / 2019 -
06 / 2019
Junior Marketing Specialist
Pixers
Courses
Never stop learning, see where I’m growing
12 / 2024
DHS Trusted Tester (Accessibility)
U.S. Department of Homeland Security
As a Section 508 Trusted Tester, I can assess websites and software for accessibility compliance using a standardized code inspection process. This ensures more accurate and consistent results than automated tools, helping make digital content accessible to all users, including those with disabilities.
01 / 2024
Hotjar Foundations lvl 1 and 2
Hotjar / Contentsquare
I can analyze user behavior using Hotjar, leveraging heatmaps, session recordings, and surveys to gain valuable insights. This helps me understand user interactions, identify pain points, and improve digital experiences based on data-driven decisions.
11 / 2022
Introduction to JTBD (Jobs to be done)
Learn Design
12 / 2024
Design Thinking and Service Design
Wroclaw Gov Jam
12 / 2024
User Experience Designer
Future Collars
It was my first step into the UX field, teaching me the fundamentals of user-centered design. It gave me a strong foundation in research, prototyping, and usability, opening the door to deeper exploration and growth in UX.
Courses
Never stop learning, see where I’m growing
12 / 2024
DHS Trusted Tester (Accessibility)
U.S. Department of Homeland Security
As a Section 508 Trusted Tester, I can assess websites and software for accessibility compliance using a standardized code inspection process. This ensures more accurate and consistent results than automated tools, helping make digital content accessible to all users, including those with disabilities.
01 / 2024
Hotjar Foundations lvl 1 and 2
Hotjar / Contentsquare
I can analyze user behavior using Hotjar, leveraging heatmaps, session recordings, and surveys to gain valuable insights. This helps me understand user interactions, identify pain points, and improve digital experiences based on data-driven decisions.
11 / 2022
Introduction to JTBD (Jobs to be done)
Learn Design
12 / 2024
Design Thinking and Service Design
Wroclaw Gov Jam
12 / 2024
User Experience Designer
Future Collars
It was my first step into the UX field, teaching me the fundamentals of user-centered design. It gave me a strong foundation in research, prototyping, and usability, opening the door to deeper exploration and growth in UX.
Education
10 / 2013 -
06 / 2016
Journalism and Public Relations
University SWPS
Skills
UX Design
Prototyping
Data analysis
Usability testing
Project management
Comprehensive user research
Software
Figma
Hotjar
Posthog
Google Analytics
Slack
Jira
Languages
Polish - mother language
English - C1
Work eperience
10 / 2023 -
present
UX Designer / UX Reseracher /
CRO Specialist
Kreatik
enhancing web system for an automotive sector client through qualitative research insights
led the initiative to expand the company’s service portfolio by introducing and integrating Conversion Rate Optimization (CRO) services, enhancing the company’s value proposition.
redesigning the information architecture and company website for a client in the tax industry, improving user navigation and overall site performance
contributing to pre-sales activities by crafting user-centered design proposals and collaborating on project planning, ensuring that client needs and business goals were aligned from the start
working closely with UI designers, developers, marketers, and stakeholders to ensure cohesive project outcomes
led the redesign of an e-commerce platform, focusing on usability improvements that contributed to increased conversion rates and a better overall shopping experience.
designed a comprehensive website and patient portal for a leading healthcare provider, improving accessibility, functionality, and patient engagement.
planning and conducting workshops with appropriate methods and tools to effectively achieve set goals
user research, and usability testing to gather insights and iterate on designs, ensuring that the final product exceeded user expectations and business goals.
10 / 2023 -
present
UX Designer / UX Reseracher
Freelancer (self-employed)
08 / 2021 -
12 / 2022
UX Designer
GoldenSubmarine / GoldenGrid
As a freelance UX designer I help companies improve their digital products by combining user-centered research with a strategic and data-informed approach.
I specialize in conducting UX audits, usability testing, and user research to uncover real user needs and pain points. These insights become the foundation for wireframes, prototypes, and product decisions that improve usability, increase engagement, and support business goals.
I also facilitate collaborative workshops that bring stakeholders together, align teams, and ensure that both user needs and business objectives are addressed from day one.
Key outcomes I deliver to business partners:
• Actionable insights that lead to smarter product decisions
• Reduced risk through early validation and iterative testing
• Improved user satisfaction and conversion rates
• Design solutions that are clear, efficient, and developer-friendly
• Stronger alignment across product, design, and business teams
Conducted user research and data analysis to identify behavior patterns, driving improvements in user experiences and optimizing digital products for clients ensuring smoother, more intuitive interactions.
I participated in tender projects, aligning client briefs with user needs and business goals, while representing the company as the UX designer.
Designed and refined e-commerce sites with a focus on usability, engagement, and conversion rate optimization.
Shared UX knowledge across the company by leading internal webinars, fostering collaboration and enhancing the design team's skillset.
Delivered impactful design solutions for top brands including: Skoda, Amica, SuperPharm, PSE, Pozbruk, Citibank, BNP, Wedel, and Exaw.
03 / 2019 -
06 / 2019
UX Intern
Young/Skilled
03 / 2019 -
06 / 2019
Marketing B2B Specialist
Grupa Domodi
03 / 2019 -
06 / 2019
PR Specialist
Blockchain24.co
03 / 2019 -
06 / 2019
Junior Marketing Specialist
Pixers
Courses
Never stop learning, see where I’m growing
12 / 2024
DHS Trusted Tester (Accessibility)
U.S. Department of Homeland Security
As a Section 508 Trusted Tester, I can assess websites and software for accessibility compliance using a standardized code inspection process. This ensures more accurate and consistent results than automated tools, helping make digital content accessible to all users, including those with disabilities.
01 / 2024
Hotjar Foundations lvl 1 and 2
Hotjar / Contentsquare
I can analyze user behavior using Hotjar, leveraging heatmaps, session recordings, and surveys to gain valuable insights. This helps me understand user interactions, identify pain points, and improve digital experiences based on data-driven decisions.
11 / 2022
Introduction to JTBD (Jobs to be done)
Learn Design
12 / 2024
Design Thinking and Service Design
Wroclaw Gov Jam
12 / 2024
User Experience Designer
Future Collars
It was my first step into the UX field, teaching me the fundamentals of user-centered design. It gave me a strong foundation in research, prototyping, and usability, opening the door to deeper exploration and growth in UX.
Education
10 / 2013 -
06 / 2016
Journalism and Public Relations
University SWPS
Soft skills
UX Design
Prototyping
Data analysis
Project management
Usability testing
Comprehensive user research
Software
Figma
Hotjar
Posthog
Jira
Google Analytics
Slack
Languages
Polish - mother language
English - C1
Resume
The breakdown: skills, experience, and why I'm the one you want on your team.
The breakdown: skills, experience, and why I'm the one you want on your team.
Let’s connect
Education
10 / 2013 -
06 / 2016
Journalism and Public Relations
University SWPS
Skills
UX Design
Prototyping
Data analysis
Usability testing
Project management
Comprehensive user research
Software
Figma
Hotjar
Posthog
Google Analytics
Slack
Jira
Languages
Polish - mother language
English - C1